Giving a statement to the insurance company after a motor vehicle collision is crucial for receiving the policy benefits, which is why blowing up the interview is not an option. If you get nervous and make a mistake while speaking to the insurance provider, you can jeopardize your chances of getting the maximum settlement.
A lot rides on the statement you give to the insurance company to receive financial compensation because if you slip up, such as providing contradicting details, your claim may be denied.
If you are expecting a call from the adjuster, do not panic! We are here to help you with the process and provide you with a few helpful tips.
Ask For an Appointment Later
Being put on the spot to answer something can turn anyone into a bundle of nerves, and rightly so. Naturally, if you are busy at home and get a call to validate your insurance claim, you are bound to get flustered. Instead of getting off-balance at that moment, ask the person on the other end of the line to give you a time in the coming week to get your statement recorded.
It’s a reasonable request, so the adjuster shouldn’t have a problem with it. And while you are at it, ask them about the questions you can expect in the session so that you can prepare yourself.
Aside from getting your story straight, gather all the relevant pieces of evidence that you think might help consolidate your account. Things like pictures of the wreckage, CCTV recordings if you can get access to those, data from the black box, and potential witnesses would greatly substantiate what you say in the interview.
Streamline Your Story Truthfully
Do not lie. Anything that is not true shouldn’t be part of your statement because it’s ethically wrong and it can lower your chances of getting the benefits.
When you lie about the details of a collision, you are always at risk of getting caught. You can never be sure that the insurance company will not figure out your fabricated tale. If you are lying and they get wind of your fictional anecdotes, you will not get the payment.
Don’t Exaggerate
Adding drama to a story can be appealing but when giving a statement to the insurance company, steer clear of doing that. Don’t mention anything that amplifies the intensity of what happened or isn’t true. Recount the incident as it happened, not a word more and not a word less!
Have An Attorney By Your Side
Giving a statement can be daunting for anyone, but the good news is that you don’t need to do it alone. Have an attorney in your corner to help you every step of the way so that you don’t make any mistakes.
Stay Calm and Relaxed
Don’t let your nerves get the best of you, and stay calm when giving your statement to the insurance company. Be sure to remain honest and don’t sign any documents you don’t know about until your attorney gives you the go-ahead. And that’s it! If you follow the mentioned tips, you will get through the procedure without trouble.